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SAFEGUARDING ( Adult at Risk )

“Safeguarding is Everyone`s business” Care Act 2014

Everyone has a part to play in safeguarding the people you work with from abuse and poor practice.

What is abuse

Abuse occurs when harm is caused to an individual or group – the harm may be caused by a single incident or by an ongoing situation.

Type of abuse

Physical abuse Such as rough handling, unreasonable restraint, hitting, burning, pushing or kicking someone, locking someone in a room

 Sexual abuse Such as inappropriate touching or forcing someone to take part in or witness any sexual act against their will.

Psychological / Emotional abuse Such as intimidation, bullying, shouting, swearing, taunting, threatening or humiliating someone.

Financial abuse Such as theft, fraud, coercion over wills, misusing someone’s money, property or other belongings without their agreement.

Discriminatory abuse Such as ill-treatment or harassment based on a person’s age, sex, sexuality, disability, religious beliefs or ethnic group.

Institutional abuse Through rigid regimes, systemic poor care, poor organisational culture, lack of resources, denial of choice, lack of dignity and respect for service users.

Modern slavery Such as slavery, human trafficking, forced labour and domestic servitude Domestic violence Including psychological, physical, sexual, financial, emotional abuse; so called ‘honour’ based violence

Neglect Such as failing to provide necessary food, heating, equipment, care or medicine. Self-neglect This can cover a wide range of behaviour, including hoarding, failing to attend to personal care needs, failing to maintain property in a safe condition.

Why does abuse occur?

There are lots of factors and reasons behind why abuse occurs. Abuse is not always an intentional or a deliberate attempt to cause harm. It can arise out of stress, insufficient resources or lack of knowledge and skills. But abuse is often perpetrated in circumstances where one person (or persons) has power or control over another individual.

to people, but instead has to be something we do with them, on their own terms. This means any adult with care and support needs should be able to confidently say: Making Safeguarding Personal “No decision about me without me” Making Safeguarding Personal: “No decision about me

Abuse and neglect Making Safeguarding Personal: “No decision about me without me” 

Nema Home Care has a robust and effective safeguarding training programme to ensure that all our staff has awareness on how to promote the safeguarding and prevention to all our clients and especially those that might be considered vulnerable. 

Our aim:

  1. Making sure that our care staff and the person their care for stay safe. Our customers need to feel and be safe to enable them to stay as independent as possible for as long as possible.
  2. Everybody, whether considered vulnerable or not, should be able to participate in everyday life within enjoyable and safe environments protected from harm.
  3. Safeguarding does not mean that all potential risks are removed from an individual. Positive or appropriate risk taking can greatly enhance individuals` lives and within appropriate boundaries this should be encouraged.

What to do when you notice any concerns:


In Emergency, if you think the person being abused is at risk of harm and needs immediate protection, call the police on 999. It is important to remove the person from immediate danger if possible.

If someone tells you they have been abused you should:

React calmly and take what they say seriously.

Re-assure the alleged victim that they were right to tell you and that they are not to blame.

Tell them that you will keep the information they give you confidential, but that you may have to give other people details at some points. (NO SECRETS)

Take careful notes of what the individuals tells you – be careful to listen record them exactly in their own words.

Inform the Care Manager.

Important source of advice and support

Action on Elder Abuse (AEA)
UK helpline: 08088088141 (FREE PHONE)
Website: www.elderlyabuse.org.uk
Email: enquires@elderabuse.org.uk

Public Concern at Work (PcaW)
Helpline: 02074046609
Website: www.pcaw.co.uk/help_individual/helpline.html
Email: helpline@pcaw.co.uk

The Relatives and Residents Association
Website: www.relers.org
Advice line: 02073598136 (Mon – Fri 9.30am – 4.30pm)

Victim Support
Victim Support Line: 084533030900
Typetalk: 180010845303030900
Website: victimsupport.org.uk

Woman's Aid
National Domestic Violence helpline
08082000247 (Free phone Mon – Sun 24 hours)
Website: www.womenaid.org.uk

Ann Craft Trust
General Enquiries: 01159515400
Email: ann-craft-trust@nottingham.ac.uk
Website: www.anncrafttrust.org